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Key Events (Conversions)

Conversions, called key events in newer versions of GA4, are the actions you count as a result for your business, such as an enquiry, a booking or a sale. Marking them shows which pages and traffic sources bring results.

Video by Google Analytics on YouTube: Key Events (formerly Conversions) in Google Analytics.

Keep the list short. If every click is marked, the figure stops telling you much about how the business is going. A sent enquiry form or a completed booking is usually a better choice than a visit to the contact page.

Before you finish

  • Send a test enquiry yourself and check that it is counted before you rely on the numbers.

MerlinFX client? Have this task done and recorded for your site.

You have the numbers. What decision do they support?

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